Privacy Policy

Effective Date: 16/08/2025
Last Updated: 16/08/2025

Momosoft (“we”, “our”, “us”) operates World of Mafia (WOM) (the “Game”). We are committed to protecting your privacy and ensuring the safe handling of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you play the Game, visit our website, or interact with our services.

1. Data Controller

The controller responsible for your personal data is:
Momosoft
Contact email: support@worldofmafia.eu

2. Data We Collect

• Account Information: username, email address, and password (stored securely in hashed form).
• Game Data: in-game characters, progress, actions, communications (chat, messages), and gameplay history.
• Automatically Collected Data: IP address, device information, browser type, operating system, server logs, and session data.
• Marketing Preferences: newsletter subscription, marketing opt-in choices.
• Payment Information: all sensitive payment details are handled by third-party payment providers. We only receive confirmation of successful/failed payments, not your card or bank details.

3. How We Use Your Data

• To create and manage your account.
• To provide, operate, and improve the Game.
• To monitor gameplay, ensure fair use, and prevent cheating or abuse.
• To send you service notifications, updates, and customer support messages.
• To send newsletters and marketing communications (only if you opt in).
• To comply with legal obligations.

4. Legal Basis for Processing (GDPR)

• Contractual necessity – to provide you access to the Game.
• Legitimate interests – to secure our services, prevent fraud, and improve gameplay.
• Consent – for newsletters and marketing communications.
• Legal obligations – where required by applicable law.

5. Children’s Privacy

You must be 13 years or older to use World of Mafia. We do not knowingly collect personal data from children under 13. If you believe a child has registered, please contact us at support@worldofmafia.eu to request removal.

6. Data Retention

We keep your data for the lifetime of your account. If you delete your account, certain information (such as transaction records, activity logs, or security data) may be retained where legally required or for legitimate business purposes.

7. Data Sharing

We do not sell or trade your personal data. We may share data only with:

• Service providers (e.g., hosting providers, analytics tools, payment processors).
• Legal authorities when required to comply with applicable laws.
• Security and fraud prevention services to protect the Game and its users.

8. International Data Transfers

Your data may be processed and stored in the European Union (EU), the United States (US), and Asia. We take appropriate safeguards to ensure adequate protection in accordance with GDPR requirements for international transfers.

9. Security

We take technical and organizational measures to protect your personal data, including but not limited to:

• Encryption and hashing of sensitive data (such as passwords).
• Secure storage of data in protected server environments.
• Access controls and monitoring for unauthorized access.

10. Your Rights (GDPR)

You have the right to:

• Access a copy of the data we hold about you.
• Request correction or deletion of your personal data.
• Restrict or object to processing of your data.
• Withdraw consent for marketing at any time.
• Request data portability.

To exercise these rights, please contact us at support@worldofmafia.eu.

11. Marketing & Newsletters

If you opt in, we may send you promotional emails and newsletters. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the date of the latest revision.

13. Contact

For questions or concerns regarding this Privacy Policy, please contact:
Email: support@worldofmafia.eu